1. What is BRPL’s offering?

Bangalore Refinery Pvt. Ltd. (BRPL) provides an API where partners can:

• Access current rates
• Execute secure bookings

2. What does “API integration” mean in simple terms?

It means:

• You can connect with BRPL’s system
• You can access current gold and silver prices
• Through the API, you can book gold, silver, and platinum for physical delivery

3. Is pricing real-time?

Yes. Prices are updated continuously based on market conditions.

4. How long does onboarding take?

• Initial setup: 2–5 days
• Full go-live: 1–2 weeks

5. How do we track our transactions?

• All transactions are recorded
• Reports and balances are available
• Full transparency is provided

6. Can we integrate both gold and silver together?

Yes. You can offer both on the same platform.

7. Do customers get physical delivery?

Yes.

8. Who should we contact?

BRPL Business: +91 81236 33193

9. Are there any additional charges for physical delivery?

Yes. The displayed value is only for the bullion. For physical gold and silver (coins/bars):

• Making charges are applicable
• Delivery charges are additional
• Any other incidental charges, if applicable

10. Can customers request specific denominations for coins or bars?

Yes. Customers can choose:

• Different weights (e.g., 1g, 5g, 10g, etc.)
• Available coin or bar options

Availability depends on BRPL inventory and product catalogue.

11. Is a security deposit required to start?

Yes. A security deposit is required before going live.

12. How does the overall workflow look (simple explanation)?

• Step 1: Connection Setup
  Your platform connects with the BRPL system through the REST format by passing the username and password key. Once successful, you will receive a token, which must be used for all subsequent transaction.
• Step 2: Live Price
  You can make a call to get the live rate of any metal along with a timestamp.
• Step 3: Order Placement
  The order can be placed at the displayed price which is valid for a period of 3 minutes, along with your unique internal ID.
• Step 4: Order Confirmation
  The system verifies the rate and other details, confirms the transaction with a digital signature, and provides an acknowledgement ID.
• Step 5: Invoicing
  You will receive an invoice for all purchases at the beginning of the next business day. Payment must be made accordingly.

13. Is there any minimum transaction limit?

This depends on:

• Business agreement
• Platform configuration